Image 1 of 1
Image 1 of 1
Image 1 of 1
Image 1 of 1
After challenging incidents, it can be difficult to process what happened, understand why it happened, or know what to do differently next time.
This Post-Incident Reflection Tool is a practical workbook designed to help support workers reflect on incidents in a structured, supportive way. Rather than focusing on blame or finding the "perfect" response, it encourages curiosity, learning, and continuous improvement.
This resource guides you through the incident from beginning to end, helping you explore what may have influenced the situation, what the person's behaviour may have been communicating, how you responded, and what you can take away for future practice.
Inside you'll find:
• Prompts to reflect on what happened before, during, and after the incident
• Questions that encourage understanding behaviour as communication
• Opportunities to reflect on your own responses, emotions, and decision-making
• Practical prompts to identify learning, future strategies, and team communication
• Space to consider your own wellbeing and recovery after challenging situations
Designed by an Australian behaviour support practitioner, this reflection tool aims to help support workers build confidence, strengthen reflective practice, and continue developing the skills needed to provide compassionate, person-centred support.
After challenging incidents, it can be difficult to process what happened, understand why it happened, or know what to do differently next time.
This Post-Incident Reflection Tool is a practical workbook designed to help support workers reflect on incidents in a structured, supportive way. Rather than focusing on blame or finding the "perfect" response, it encourages curiosity, learning, and continuous improvement.
This resource guides you through the incident from beginning to end, helping you explore what may have influenced the situation, what the person's behaviour may have been communicating, how you responded, and what you can take away for future practice.
Inside you'll find:
• Prompts to reflect on what happened before, during, and after the incident
• Questions that encourage understanding behaviour as communication
• Opportunities to reflect on your own responses, emotions, and decision-making
• Practical prompts to identify learning, future strategies, and team communication
• Space to consider your own wellbeing and recovery after challenging situations
Designed by an Australian behaviour support practitioner, this reflection tool aims to help support workers build confidence, strengthen reflective practice, and continue developing the skills needed to provide compassionate, person-centred support.